Return Policy
We want to make sure you love your purchase, but if you aren't entirely satisfied, we'll work with you to make it right.
Please note, this policy only applies to online orders.
Items from brands, Herman Miller, Knoll, Nanimarquina, Foscarini, and Flos are eligible for return within 14 days of arrival.
All items are subject to a 20% restocking fee. Please note that delivery/shipping charges are non-refundable.
Items from Bensen, Bocci, Lambert & Fils, and Moooi are custom/made to order, therefore can't be returned. You have 48 hours to contact us and cancel your order and receive a refund.
Please contact info@alteriors.ca with any questions.
Please note, this policy only applies to online orders.
What items can be returned?
Items from brands, Herman Miller, Knoll, Nanimarquina, Foscarini, and Flos are eligible for return within 14 days of arrival. All items are subject to a 20% restocking fee. Please note that delivery/shipping charges are non-refundable.
What items can't be returned?
Items from Bensen, Bocci, Lambert & Fils, and Moooi are custom/made to order, therefore can't be returned. You have 48 hours to contact us and cancel your order and receive a refund.Please contact info@alteriors.ca with any questions.
